Privacy Policy

Website: www.carbuy.global
Contact: [email protected]
 

1. INTRODUCTION

At Car Buy Global, we are committed to protecting the privacy and security of your personal and business information. As a leading Chinese car exporter serving clients worldwide, we understand that trust is the foundation of international trade. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in vehicle export transactions with us.
 
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the website or provide us with your information.
 

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could be linked to you or your business (“Personal Information”).
 

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, and physical address.
  • Business Documentation: Business licenses, tax identification numbers, and import/export codes required for trade compliance.
  • Identity Verification: Passport copies or national ID cards required for vehicle registration and export documentation.
  • Financial Information: Bank account details for wire transfers. Note: We do not store credit card numbers on our servers; payments are processed via secure third-party banking channels.
  • Vehicle Preferences: Specific models, colors, configurations, and destination ports.
 

2.2 Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, device information, and access times.
  • Usage Data: Pages visited, links clicked, and interaction with website features.
  • Cookies: Information stored via cookies and similar tracking technologies (see Section 9).
 

2.3 Information from Third Parties

  • Logistics Partners: Shipping updates and customs clearance data.
  • Public Records: Business verification data from public registries.
  • Manufacturers: Vehicle identification numbers (VIN) and warranty registration data.
 

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following business purposes:
 
  • Order Fulfillment: To process inquiries, prepare quotations, confirm orders, and arrange car export from China.
  • Export Documentation: To prepare commercial invoices, bills of lading, certificates of origin, and customs declarations required by international law.
  • Communication: To respond to your inquiries, provide updates on shipment status, and offer after-sales support.
  • Compliance: To verify identity, prevent fraud, and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
  • Website Improvement: To analyze website traffic and optimize user experience.
  • Marketing: To send newsletters, catalog updates, and promotional offers (only with your consent where required by law).
 

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with the following third parties solely to facilitate our business operations:
 
  • Automotive Manufacturers: To register vehicles for warranty purposes and verify specifications.
  • Logistics & Shipping Providers: To coordinate transport, insurance, and delivery of vehicles to the port of discharge.
  • Customs & Government Authorities: To comply with export regulations in China and import regulations in your country.
  • Professional Advisors: Lawyers, accountants, and auditors who assist in our business operations.
  • Payment Processors: Banks and financial institutions to process transactions securely.
 

5. INTERNATIONAL DATA TRANSFERS

As a global auto exporter, your information may be transferred to, stored, and processed in countries other than your own, including the People’s Republic of China.
 
  • Cross-Border Transfer: By using our services, you acknowledge that your data may be transferred to China for processing.
  • ** safeguards:** We implement appropriate safeguards to ensure your data remains protected during transfer, such as encryption and contractual agreements with recipients.
  • Compliance: We strive to comply with applicable data transfer regulations, including GDPR standards for European clients and PIPL standards for data originating in China.
 

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect the security of any personal information we process.
 
  • Encryption: Data transmitted between your browser and our website is encrypted via SSL (Secure Socket Layer).
  • Access Control: Access to personal information is limited to employees who need it to perform their job functions.
  • Secure Storage: Digital records are stored on secure servers with firewall protection.
  • Limitation: Please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
 

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
 
  • Transaction Data: Retained for a minimum of 5 years to comply with international trade and tax regulations.
  • Marketing Data: Retained until you withdraw consent or unsubscribe.
  • Website Data: Analytical data may be retained indefinitely in an aggregated, anonymized format.
 

8. YOUR RIGHTS AND CHOICES

Depending on your location (e.g., EU, California, China), you may have the following rights regarding your personal information:
 
  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion: Request deletion of your data, subject to legal retention requirements (e.g., export records).
  • Right to Opt-Out: Withdraw consent for marketing communications at any time.
  • Right to Portability: Request transfer of your data to another service provider where technically feasible.
  • Right to Restrict Processing: Request limitation of how we use your data under certain circumstances.
 
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
 

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience and analyze website traffic.
 
  • Essential Cookies: Necessary for the website to function (e.g., session management).
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements (if applicable).
 
You can choose to disable cookies through your browser settings. However, disabling certain cookies may limit your ability to use certain features of our website, such as submitting inquiry forms.
 

10. CHILDREN’S PRIVACY

Our services are intended for business clients and individual importers over the age of 18. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will take steps to delete it immediately.
 

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
 
  • Notification: We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
  • Review: We encourage you to periodically review this page for the latest information on our privacy practices.
 

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: